FAQs
Alternative Medical Clinics & Dispensaries
Green Life is Australia’s only in-shopping-centre clinic and dispensary, specialising in alternative treatment plans for Pain, Anxiety, Sleep, and more.
We offer an in-house dispensary service, providing efficient and streamlined access to a wide range of medications at the most competitive prices.
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About Greenlife
Is Green Life a real medical clinic?
Green Life is Australia’s leading telehealth clinic, specialising exclusively in holistic and natural care. We connect patients with qualified AHPRA-registered doctors and nurses who are experienced in offering alternative health options tailored to individual needs.
Why choose Green Life?
Green Life provides expert care, personalised treatment plans, and convenient telehealth services, all designed to support your individual health journey.
Can I access Green Life even if I live remotely?
Yes, our telehealth services allow you to receive care from our qualified practitioners no matter where you live in Australia.
How can Green Life help someone like me?
We offer personalised alternative care plans tailored to your individual lifestyle goals, with a focus on areas such as rest, relaxation, emotional balance, and overall vitality.
How can I get my prescription filled and choose a different pharmacy?
Your prescription will be sent to our partner dispensary at Green Life Clinics and Dispensaries. You can call them on 1300 249 752 to discuss your options.
Consultation Bookings
How much does a consultation cost?
Consultation fees vary based on the type and length of the consult.
Eligibility call: $0 (no obligation)
Initial consult: $99
Follow-up consults: $79
Medication costs vary and are not included. We do not advertise prescription medicines.
What is Green Life' cancellation policy?
You can cancel your consult up to 24 hours before the scheduled time for a full refund. Cancellations within 24 hours may incur a fee.
What should I expect from a Green Life consult?
During your consultation, our doctors will review your medical history, discuss your health priorities, and explore suitable natural or alternative care options.
How quickly can I book a consultation?
Consultations are available within a few days. Check our online booking system for the earliest available appointments.
Are Green Life consults telehealth or face-to-face?
All our consultations are conducted via telehealth for your convenience.
Do I need a referral?
No, you do not need a referral to book a consult with Green Life.
How do I cancel my consult?
You can cancel your consult through your patient portal or by contacting our support team.
My Medication & Prescriptions
How long does my prescription last?
Prescription duration varies depending on your individual care plan. Your doctor will provide specific details during your consultation.
Can I make changes to my prescription?
Any changes to your prescription must be discussed with your doctor during a follow-up consult.
Which pharmacies does Green Life work with?
We partner with several pharmacies across Australia to ensure the timely delivery of your prescribed products.
What is an alternative medicine Authorised Prescriber?
An Authorised Prescriber is a healthcare professional accredited to prescribe certain natural or alternative therapies, where appropriate and legally permitted.
Green Life is an Australian-owned and operated clinic & dispensary group.
Our mission is to simplify patient access to alternative medicines that primarily target chronic pain, mental health, and sleep disorders.
Quick Links
Locations
Coolangatta - "The Strand" 18 Griffith Street Coolangatta QLD 4225
Robina - 19-33 Robina Town Centre Drive, Robina Qld 4230
Logan - Hyperdome Shopping Centre, Loganholme QLD 4129, Australia
Toowoomba - Shop 0027, Grand Central Shopping Centre, Toowoomba QLD 4350
© 2026 All Rights Reserved. Disclaimer: Green Life Clinics is not promoting the use of alternative medications. Alternative medications affect every person differently, due to factors such as size, weight, health, dosage, tolerance and age. Alternative medications might not work for you, and you might experience side-effects. For medical advice, please refer to your doctor. Alternative medications in Australia are regulated by the Therapeutic Goods Administration and details about alternative medicine as a scheduled drug can be found on their website.